tag:blogger.com,1999:blog-4780395477760779600.post1573166209857722600..comments2020-09-29T07:59:09.293-05:00Comments on Top of the Mind, Tip of the Tongue: Customer Service for this airline? One Traveler Begs to DifferJeff Saathoffhttp://www.blogger.com/profile/02816753564331339892noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-4780395477760779600.post-38496854812479225142011-10-10T08:52:38.022-05:002011-10-10T08:52:38.022-05:00I think that the same folks who run the banks do t...I think that the same folks who run the banks do the customer 101 training for the airlines. :)Anonymousnoreply@blogger.com